Lots of persons who begin using their very first web hosting account, or change companies, normally have queries with regards to how particular tasks are performed or run into obstacles when setting up different things like emails, site settings, etc. That’s why, a lot of companies have compiled documentation with the most standard questions and issues so as to help their clients receive info quickly and seamlessly. As a result, the client support team representatives can focus on actual problems that certain clients may be experiencing, since the solution for the smaller things will already be available on the Internet and clients will be able to easily cope with them without having to touch base with the help desk staff. Having exhaustive documentation is exceptionally important, particularly for new clients with no prior experience at all, since the hosting service entails loads of features and many individuals can become baffled about what action to take. A good information repository can both help you complete the things that you want and learn how the hosting service functions in general.
Extensive Online Documentation in Hosting
All Linux hosting service that we offer feature a comprehensive knowledge base where you can find all you should know in regard to your web hosting account. Irrespective of whether you’re planning to set up a brand-new MySQL database, to forward a domain by means of an .htaccess configuration file or to set up an e-mail address on your desktop computer or telephone, you can just check our help articles and all the info that you require will be there. When you open a given section of your Hepsia Control Panel, you’ll see articles that are associated with the functions that you can access through it. If you want to check the full article list and get acquainted with all the functions that Hepsia is offering, or simply to read general info about the web hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our very best to cover any challenge that you could experience, but if you do not find what you’re seeking, you can always touch base with us, as our client support staff members are working night and day.
Extensive Online Documentation in Semi-dedicated Servers
We’ve prepared an elaborate online knowledge base for all our current and potential clients, so if you order a semi-dedicated server package through our company, you will be able to find any info that you are searching for at any moment. We have a ton of informational help articles, which will help you better understand what is happening in your account – "What is PHP?" and "What are file permissions?" are merely two instances. Our comprehensive manuals will help you accomplish anything you want – uncompress an archive, import a MySQL database, forward a domain, and so on. Plus, we also have troubleshooting guidelines, which will permit you to find out what causes a certain problem and the likely solutions for it. If you aren’t able to send emails or your domain opens a 500 Internal Server Error message, for example, you can resort to our knowledge base and correct the problem right away. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.