1 hour ticket response
Fast support is our number–one concern and this is the reason why we’ve got a team of capable customer support engineers who are eager to offer a fast reply to any question that you may have. Simply open your support ticket from your Website Control Panel and we’ll get back to you within 60 minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute response time.
A Premium–Quality Customer Service
Our customer service team representatives have extensive experience in the Linux hosting service market and are practiced enough to come up with a fast solution to your problem. If, however, the case at hand is not within the competence of a technician, the ticket will be sent to a developer or system administrator for further investigation.
A User–Friendly Help Center Section
In the Website Control Panel you can find an easy–to–navigate Help section where you can get quick tips on how to use our services. You can see the answers to your queries in our F.A.Q. repository, find more information in the web hosting account management articles or watch our educational video tutorials.
