A 99.9% Server Uptime

The main advantage of establishing your own hosting system is that you don’t have to be worried about compatibility issues – you design a particular set of software applications in such a way as to be compatible with a given set of hardware parts. The outcome is something considerably more solid and reliable, as there are fewer possible chances of failure. We’ve set up our cloud hosting platform atop time–tested hardware components in addition to a strongly tweaked version of SELinux so as to create a truly secure environment for all your web sites.

This is the reason why, with each of our Linux hosting service packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.

A 99.9% Server Uptime

A 99.9% Network Uptime

Along with our cloud hosting system, we’ve also built our very own internal network in each one of our datacenters. Everything is based on high–end hardware supplied by Juniper. On top of that, on each router, we’ve put a firewall with a complex set of rules to help filter out all dubious requests.

In this way, in all our data center facilities – in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all hosting services in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Although we have done just about everything to curtail all potential risks with our cloud hosting plans and while our company provides exceptional client support, there are times when the client is simply not happy with what we have to offer. Or he wants to upgrade to a more powerful hosting solution, such as a VPS server or even a dedicated server.

This is exactly why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t fully happy, you will receive a reimbursement.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We have attentively chosen each member of our 24x7 support team to make certain that we can provide the best technical support service that you can possibly get. Each of our customer service technicians has several years of experience working with hosting accounts behind his back, therefore they know what they are doing. Moreover, they are at your disposal 24x7 – you’ll be able to call them at any moment and they’ll get back to you as soon as possible.

Their average ticket response time is well under 20 minutes, while with other web hosting distributors you are forced to wait for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be replied to within 1 hour.

24/7 Technical Support